Are you looking to contact us? If you’re unsure about something on the site, just get in touch.
Most messages we receive are about reviews, rankings, or how a particular casino was tested. Sometimes people want to understand why a site scored the way it did. Other times they’ve noticed something that doesn’t quite line up anymore.
All of that is useful.
We spend a lot of time testing online casinos that accept Australian players. That means real deposits, real bonuses, real withdrawals, and checking back over time to see if anything changes. And things do change. Often without warning. That’s why reader messages matter more than you might think.
If something looks outdated or unclear, chances are you’re not the only one who’s noticed.
Getting in Touch
For general questions about the site, rankings, reviews, or how we test casinos, this is the right place to start.
If you’re asking how a feature was assessed, how rankings are calculated, or why a casino moved position, just say so. We’re happy to explain.
Reporting Errors or Updates
Casinos update their offers constantly.
Bonuses expire. Withdrawal methods change. Processing times slow down or improve. Links break. Pages age quickly.
If you spot anything that no longer seems accurate, let us know. Even a short message pointing it out helps. We’ll review it and update the content where needed.
A lot of fixes start with a reader taking a moment to say something doesn’t look right.
Partnerships and Business Enquiries
For affiliate partnerships, media requests, or other professional enquiries, you can reach us here.
We don’t work with many partners and we look carefully at every proposal. If you’re reaching out, include clear details about what you’re suggesting and which platform it involves. The more specific you are, the easier it is for us to respond properly.
One Important Thing to Know
We don’t run casinos.
We don’t manage player accounts, handle deposits, process withdrawals, or activate bonuses. Because of that, we can’t step in on account-related issues or payment problems.
If something is wrong with your casino account, the only people who can fix it are the casino’s own support team. We know that’s not always the answer people hope for, but it’s better to be clear upfront.
Response Times
We aim to reply within one to two business days.
Sometimes it’s quicker. Occasionally, it takes a little longer during busy periods. Every genuine message is read, though. Nothing gets ignored.
Clear questions tend to get faster, more useful replies.
And yes, feedback from readers directly influences what we update next. That’s how the site stays accurate instead of drifting out of date.